Refund Policy

Last Update: April 2024

At GigsRepo, we strive to ensure your satisfaction with every order. Our refund policy is designed to provide you with peace of mind when working with our platform.

Here are the key points of our refund policy:

1. Eligibility

To be eligible for a refund, your order must meet one of the following criteria:

  • - The delivered work does not meet the specifications outlined in the initial project requirements.
  • - The seller fails to deliver the work within the agreed-upon timeframe.
  • - The work delivered is of unsatisfactory quality or significantly different from what was advertised.

2. Refund Process

If you believe you are eligible for a refund, please follow these steps:

  1. - Contact our support team within 7 days of the order completion date.
  2. - Provide detailed information and evidence supporting your refund request.
  3. - Our team will review your request and communicate with both parties involved to reach a resolution.
  4. - If your refund request is approved, the funds will be returned to your original payment method.

3. Exclusions

Please note that certain situations may not be eligible for a refund, including:

  • - Change of mind or no longer needing the service.
  • - Issues arising from miscommunication or misunderstanding between the buyer and seller.
  • - Orders that have already been completed and marked as delivered by the seller.

4. Final Decision

- GigsRepo reserves the right to make the final decision regarding refund requests, taking into account the circumstances of each case.

- If you have any questions or concerns about our refund policy, please don't hesitate to contact us. We're here to help!