Privacy Policy

Last Update: April 2024

Fostering a culture of privacy and security, GigsRepo (Saashine LTD) and its associated entities prioritize safeguarding the personal information entrusted to us by our users. Please take a moment to familiarize yourself with this Privacy Policy ("Policy") to understand how GigsRepo (Saashine LTD), headquartered at 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM, processes personal data. This Policy outlines the procedures governing the handling of personal information concerning users and other individuals browsing our platform ("users") in relation to our website and ancillary services. It also encompasses privacy protocols applicable to affiliates, influencers, and other collaborative partners.

By accessing or utilizing www.gigsrepo.com, our mobile application, or any affiliated websites, applications, services, merchandise, or any other online platform operated by GigsRepo that links to this Policy (collectively referred to as the "Site"), as well as by registering for a GigsRepo account or participating in our affiliate, influencer, or similar programs, you affirm that you have reviewed and comprehended this Policy. We recognize that this Policy may undergo revisions periodically; any modifications will be duly posted on the Site. Additionally, we will undertake necessary measures, as mandated by applicable laws, to notify you of significant changes. The effectiveness of such alterations is indicated by the "Last Updated" date provided. We encourage you to revisit this Policy periodically to stay informed about any revisions or updates.

1. Condensed Version:

Information We Collect

We gather information directly from you when you register, use the site, fill out forms, or participate in our programs. Additionally, we automatically collect data as you browse the site and receive information from third-party sources.

Legal Basis for Using Your Information

We process your personal information based on lawful grounds as required by applicable laws.

How We Use Collected Information

We utilize personal data to provide quality service, ensure security, operate the site, comply with legal obligations, and for marketing purposes.

Retention of Personal Information

We retain personal data only for necessary periods and in compliance with applicable laws.

Children's Privacy

Users must be at least 18 years old to use the site, with minors under 18 requiring parental or guardian permission.

Sharing Personal Information

We share personal data with third parties to operate the site, provide services, and prevent fraud and illegal activities.

Data Processing Locations

Your information may be stored or processed by third parties in different jurisdictions.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, provide services, analyze performance, and for marketing purposes.

Do Not Track (DNT)

Our site does not respond to Do Not Track signals.

External Links

Links to third-party sites are not governed by our privacy policy.

Security Measures

We employ technical and organizational measures to safeguard personal information.

Updating Personal Information

You can update your information through your account settings or by contacting us.

Contact Us

For inquiries regarding your personal information, contact us at [email protected].

For more detailed information, please refer to the full version of our Privacy Policy.

2. Information We Collect

Information You Provide

When you engage with GigsRepo, whether it's registering on the site, completing forms, participating in skills assessments, or joining programs like affiliates or influencers, we gather personal information directly from you. This may include your email address, login credentials, name, profile details (such as education and expertise), contact details, transactional information, payment details, taxpayer information, and content you generate or upload to the site. Additionally, business sellers may need to provide extra verification information. We also collect and process information from your communications with GigsRepo and any content you post on our platforms or forums.

Information We Collect Automatically

As you navigate through GigsRepo, we automatically collect various data points about your interactions with the site. This includes transactional details, search history, pages visited, clicks, and other actions. We also gather information related to your device and browsing session, such as geo-location, IP address, operating system, browser details, and web-log information. Furthermore, we utilize cookies and similar technologies to enhance your browsing experience and for analytical purposes.

In addition, we implement impression reporting for our advertisements, capturing user identifiers, HTTP request data, and other relevant details to improve ad targeting.

Information We Receive from Third Parties

We receive supplemental information from third-party vendors to enrich and verify the data we have about you, including fraud warnings and organizational details. If you connect your account with third-party services like Google or Facebook, we may receive registration and profile information from these platforms. Furthermore, if other users submit reports or complaints about your activities on GigsRepo, we may receive related information to review and address. Additionally, if you invite contacts from your Google Workspace directory or integrate third-party systems with your account, we'll receive relevant information as per your permissions. Invitations to GigsRepo from other users may also provide us with limited information for collaboration or referral purposes. We may combine this third-party data with the information we collect directly or automatically, using it for the purposes outlined in this Policy.

3. Our Legal Basis for Using Your Personal Information

Under applicable laws, all processing of your personal information must be justified by a lawful ground for processing. In most cases, the processing of your personal data is justified based on the following legal bases:

Consent: We may process your personal information if you have provided consent for a specific purpose.

Contractual Necessity: Processing may be necessary to fulfill a contract or take steps to enter into a contract with you. For example, we process your information to provide services you've purchased.

Legal Compliance: We may process your personal data to comply with relevant legal or regulatory obligations. This includes activities like fraud prevention.

Legitimate Interests: Processing may be necessary to support our legitimate interests as a business, provided it is conducted in a way that respects your overriding interests and fundamental rights. For instance, we may process data to enhance our services to you, ensuring it is always proportionate to the purpose.

These legal bases ensure that your personal information is processed lawfully, transparently, and in a manner that respects your rights and interests.

4. How Do We Use The Information Collected?

We utilize the personal information we collect for the following purposes:

Quality Service and Security: We use your data to provide high-quality service and ensure the security of our platform. This includes operating the site, fulfilling our obligations to you, verifying your identity, setting up your account, and facilitating communications with other members. Additionally, we employ this information for customer support and occasional contact with you.

Service Development and Improvement: Your data helps us enhance and personalize our services. We analyze performance metrics, understand preferences, and customize your experience. This includes making suggestions, ranking search results, and optimizing our services based on your interactions.

Marketplace Integrity and Fraud Prevention: We employ your personal information to maintain the integrity of our marketplace, prevent fraud, and ensure a safe environment for all users. This involves monitoring, tracking, and preventing illegal activities, conducting security investigations, verifying information, enforcing our Terms of Service, and complying with applicable laws.

Promotion and Advertising: Your data allows us to promote and advertise our site, services, and marketplace. This may involve direct marketing communications, showing relevant information, organizing promotional activities, and events.

Business Record Keeping and Legal Compliance: We maintain appropriate business records and comply with lawful requests by public authorities and applicable laws and regulations.

We seek your consent before using your information for purposes other than those outlined in this Policy.

Direct Marketing

We may use your personal information to send you direct marketing communications about our products, services, or promotions. This may include email, post, SMS, telephone, or targeted online advertisements. You have the right to opt out of direct marketing at any time by following the opt-out link in each communication or contacting us at [email protected]. We strive to limit direct marketing to a reasonable level and send you communications based on your interests and relevance.

Please note that this site is protected by reCAPTCHA. The data collected by reCAPTCHA is subject to Google's Privacy Policy and Terms of Service, and it is used to prevent fraud and misuse of the site by automated machines.

If you'd like to learn more, please refer to Google's privacy policy.

5. How Long Do We Keep Personal Information?

We adhere to a general principle of retaining personal information only for the duration necessary to fulfill the purpose for which it was collected. However, there are circumstances where we may retain your personal data for extended periods. We retain personal information for the following reasons:

Operational Necessity: We may keep your personal information as long as it remains necessary and relevant for our operational needs. This ensures that we maintain accurate records of your interactions with us, which can be useful in the event of complaints or challenges.

Closed Accounts: Personal information from closed accounts may be retained to comply with applicable laws, prevent fraud, collect outstanding fees, resolve disputes, troubleshoot issues, aid investigations, enforce our site terms, and undertake other actions as permitted by law.

Legal Compliance: We retain personal data to fulfill statutory or other obligations imposed on Fiverr.

Preservation of Evidence: If necessary, we retain personal information to preserve evidence within the statutes of limitation.

These retention practices ensure that we maintain necessary records while respecting privacy and legal requirements.

6. Children

GigsRepo is designed for users who are 18 years of age or older and are legally eligible to enter into binding contracts. Minors between the ages of 13 and 18 may only use the site under the supervision of a parent or legal guardian who owns the account and has granted appropriate permission. Individuals under the age of 13 are not permitted to use GigsRepo or its services. We do not knowingly collect personal information from children under the age of 13. Parents and guardians are encouraged to monitor their children's online activities. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete such information. If you believe that we may have collected information from or about a child under 13, please contact us at [email protected].

7. Sharing Personal Information with Third Parties

We share your personal information with various third parties for the following purposes:

With Other Users and Site Visitors: Your username, country, and activity information are publicly visible to all users once you register. This includes photos, portfolio details, gig information, ratings, and reviews. Additionally, when you interact with other users, your information is shared as necessary for communication and collaboration. While we require users to maintain confidentiality, we cannot guarantee their compliance.

With Users You Interact With: We share limited information to facilitate interactions between users. For example, if you're a buyer, we may share relevant details with the seller to tailor their services to your needs.

With Service Providers: Personal information is shared with service providers to operate the site and provide ancillary services. This includes hosting, billing, fraud detection, CRM systems, and legal advisors. We ensure that these third parties adhere to applicable legal requirements and safeguard your information.

When Submitting Reports or Complaints: Personal information may be shared when submitting reports or complaints about other users to protect rights or comply with laws.

For Legal Reasons: We share personal information with law enforcement or regulatory authorities in response to legal processes or to protect against fraud, security breaches, or violations of our policies.

For Payments and Fraud Detection: Personal information is shared with payment processors and fraud detection agencies to facilitate payments, secure the site, and prevent fraud.

With Social Media Partners: Limited personal information may be shared with social media platforms and marketing partners to promote our services or the GigsRepo marketplace. These features are governed by their respective policies.

With Corporate Affiliates: Personal information may be shared with GigsRepo's corporate affiliates for business purposes, including operations, fraud prevention, and service promotion.

In Corporate Transactions: Personal information may be disclosed in the context of a corporate transaction such as a merger, sale, or bankruptcy. This includes disclosing data to prospective buyers or transferring assets to a third party.

These disclosures are made to facilitate operations, comply with legal obligations, and enhance user experiences on the GigsRepo platform.

8. Where We Process Your Personal Information

Some of the personal information you provide may be stored or processed by third-party suppliers and data processors on our behalf. These entities may be located in jurisdictions such as the United States and UK, where laws regarding data protection may differ from those in your own jurisdiction. Additionally, there may be transfers of personal information from the European Economic Area (EEA) to countries outside the EEA that do not offer an adequate level of data protection from a European perspective, such as the United States.

To address this, we implement appropriate safeguards for data transfers to such recipients outside the EEA. This may include utilizing European Union (EU) standard contractual clauses, as amended from time to time, or equivalent data transfer safeguards. We take all necessary steps to ensure that your personal information is treated securely and in compliance with this Policy, regardless of where it is processed. Your privacy and security are of utmost importance to us, and we strive to maintain the highest standards of protection for your data.

9. Cookies

We employ cookies and similar technologies, such as web beacons, pixels, tags, and scripts, to enhance and personalize your experience on GigsRepo. These technologies allow us to improve our services, analyze website performance, and tailor marketing efforts. When cookies are used on our site and involve the processing of your personal information, this Policy governs their usage.

The cookies utilized by us and our partners fall into three main categories: "essential cookies," "analytics cookies," and "marketing cookies."

For more detailed information on how we and our third-party service providers use cookies and your control over them, please refer to our Cookie Policy.

10. Do Not Track

Do Not Track (DNT) is a privacy preference that users can enable in certain web browsers to opt out of tracking by websites and online services. While some websites may respect this setting, GigsRepo does not currently honor browser requests not to be tracked online (known as "Do Not Track"). However, our Cookie Policy outlines how you can opt out of receiving cookies for personalized tracking purposes.

11. External Links

It's important to note that GigsRepo may contain links to third-party websites. If you navigate to a third-party site from GigsRepo, any data you provide to that site and how it is used by the third party are beyond the control of GigsRepo and are not governed by this Policy. We advise you to review the privacy policies of each site you visit. This Policy exclusively pertains to personal information collected by our site.

If you upload content, including personal information, to a social network and then tag GigsRepo, your submission will be subject to the terms of use and privacy policy of that social network, even if you post on an official GigsRepo page on the social network. We do not have authority over these terms of use and privacy policies and have not assessed their adequacy. Therefore, we recommend reviewing them before submitting any personal information.

12. Security

At GigsRepo, we prioritize the security of our site, services, and the personal information entrusted to us. To this end, we employ a combination of technical and organizational measures aimed at preventing unauthorized access, loss, misuse, alteration, destruction, or damage to personal information. These measures leverage industry-standard technologies and internal procedures.

One of our key security measures involves maintaining a PCI DSS (Payment Card Industry Data Security Standards) certification, particularly concerning credit card payments, as required by industry standards. Additionally, we ensure through contractual agreements that any third party handling your personal information maintains confidentiality and integrity of your data in a secure manner.

However, it's essential to recognize that transmitting data over the internet is not entirely foolproof. While we take every precaution to safeguard your personal information, we cannot guarantee the absolute security of data transmitted to our site. Once we receive your data, we implement stringent procedures and security features to thwart unauthorized access.

Users who register on GigsRepo agree to maintain the confidentiality of their passwords and refrain from disclosing them to any third party.

For those interested, additional information regarding our data security practices is available upon request.

13. Updating Personal Information

At GigsRepo, we prioritize the accuracy and currency of the personal information we collect. We offer you the opportunity to maintain the accuracy of your information by updating it through your account profile settings. If you believe any of your information is incorrect or inaccurate, please notify us immediately. We will promptly investigate and rectify any inaccuracies as needed or provide you with the means to update it swiftly, or delete it, unless retention is necessary for legitimate business or legal reasons. When updating your personal information, we will verify your identity to ensure security.

Should you encounter any challenges in deleting your personal information, please reach out to GigsRepo's Customer Support. We will make reasonable efforts to delete such information in accordance with applicable privacy laws.

You can conveniently review and modify your personal information by logging into the Site and accessing your account profile page.

Please note that if you delete your User Generated Content (UGC) from the Site, as defined in the GigsRepo Terms of Service, copies of your UGC may persist in cached or archived pages or could have been duplicated or stored by other Site users. The proper access and usage of information provided on the Site, including UGC, are governed by our Terms of Service.

14. Contact Us

To exercise any of your rights regarding your personal information, we kindly request that you open a Customer Relations ticket. Please provide all relevant details to ensure proper handling of your request. We will process all requests in accordance with local laws, as well as our policies and procedures. Alternatively, you can reach us via email at [email protected] or by postal mail at Saashine Ltd., 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM, (Attn: Legal Department).

For any questions or comments regarding this Policy, please feel free to email our team at [email protected], and we will endeavor to respond within a reasonable timeframe.